AN IMPECCABLE TRACK RECORD OF SUCCESS

OVER TWENTY YEARS OF GLOBAL EXPERIENCE

Judith Cartwright - Founder & Managing Director

Judith Cartwright

Founder & Managing Director
Black Coral Consulting

With over two decades of experience in the hospitality industry, Judith has worked closely with owners, asset managers, and leadership teams at some of the world's most prominent hospitality companies to achieve exceptional results. Her innovative and disruptive approach to traditional revenue management has earned her a reputation as a trusted strategic advisor, revolutionizing the revenue management strategies of her impressive roster of clients, including Four Seasons, CoolInc, Azmont Investments and Global Hotel Alliance to name a few.


Judith's international career working for leading hospitality brands across 3 continents culminated in her role as Global Senior Vice President of Revenue Management & Distribution at Kerzner, where she was responsible for the Atlantis, One&Only, and Mazagan brands, which encompassed resorts, hotels, F&B outlets, spas, and attractions. During her tenure at Kerzner, Judith developed a commercial strategy and culture that yielded double-digit growth across key income streams. Her obsessive focus on system and data efficiency, inventory optimization, and identifying new revenue streams helped drive this success. Judith brings this winning mindset and formula to every client she works with.


Judith's track record speaks for itself. She is not satisfied with simply "managing" revenue but is always seeking novel ways to maximize profitability and ensure that potential profits across all income streams are realized. Judith is a passionate believer that revenue management should be an indispensable tool for any executive team in the hospitality sector, given the right education, training, and focus on unrealized growth opportunities. Whether it's new openings, re-flaggings, or unforeseen crises, Judith has the experience and skills to help steer companies through the most challenging times and create income opportunities when others would be content to maintain the status quo.


In addition to becoming a trusted strategic advisor on commercial activities, Judith has also led highly effective teams capable of achieving revenue optimization and developing best-in-class distribution platforms. Since launching Black Coral Consulting, Judith has received numerous awards for her consultancy work, including becoming a proud Associate Member of ISHC, the leading source of global hospitality expertise and Chair of the Revenue Optimisation Advisory Board for HSMAI. Her success has made her a sought-after speaker, and she is frequently invited to participate in panels and conferences.


Based in Dubai and drawing on her extensive regional and global experience, Judith is deeply committed to helping her clients thrive and succeed in these unprecedented times.


Every resort Judith has opened, re-flagged or repositioned has

outperformed the competitive set-in terms of RGI

(revenue generating index).


Outperform your competitive set

Judith increased an ultra-luxury resort’s on property resort spend by 85% and revpar by 35%, despite the resort already having the highest room rate in market.


Unearth hidden revenue potential

Despite the pandemic,

Judith was able to increase spend per occupied room

at her portfolio of

resorts, in some cases by 250%. 


Realise your profit capabilities

GENERATE OPTIMUM PROFITS FROM THE START

Judith, when opening a new 1300+ key resort, it achieved an RGI index of over 180 (100 being the fair share) during its first month of opening, due to her innovative commercial strategies, robust systems set-up and training.

CONTINUE TO GROW YEAR ON YEAR

Judith, despite the pandemic and government mandated caps on occupancy, helped increase resorts' RGI index by 35% and achieve record months at some properties, with a growth of 50% YOY. 

MAXIMISE PROFITS ACROSS YOUR F&B OUTLETS, SPA'S  AND ATTRACTIONS

Judith increased a world-renowned restaurant's revenue by 45% and shifted their underperforming capacity to 100%.  She increased an eminent waterparks revenue by 120% and increased a world-class spa’s revenue by 30%.

REALISE PROFITS FROM LARGE SCALE EVENTS

Judith revolutionised a loss-making event of 12,000 plus individuals into a profit-making event.

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